FAQs

Welcome to NextGen – Shaping the Future of Healthcare 

Frequently asked questions

Next Gen RPM streamlines caregiving with user-friendly features, efficient logging, and seamless handovers. It requires minimal training, saving valuable time typically spent on paperwork. Our comprehensive support plans ensure your team is well-equipped and confident in utilizing the app to its full potential.

Absolutely. Each report, assessment, and log in Next Gen RPM is designed to meet strict CQC guidance, ensuring compliance with healthcare regulations. Our commitment to aligning with industry standards guarantees a secure and reliable platform for managing patient records.

The Pro and Outstanding plans offer free support, including personalized assistance in setting up the app to meet your specific needs. Our team provides hands-on help during the onboarding process and continuous training for your entire team. Additionally, we offer 24/7 support to promptly address any concerns and ensure smooth operations.

Next Gen RPM prioritizes the security and confidentiality of patient data. The app employs advanced security measures, and our team is committed to staying informed about the latest cybersecurity standards. Your data is handled with the utmost care, ensuring compliance with data protection regulations and maintaining patient privacy.

Yes, with NextGen RPM app, you can monitor your study subject, their eDiaries, IMP administration, assessment questionnaires, incidents, risks and much more. Feel free to contact us for a demo and see the app in action.

The app is meant for subjects, carers and healthcare professionals.

Yes, we also have NextGenGP, which is a full-scale patient-centric virtual healthcare platform. More details are available on: www.nextgengp.co.uk

Yes, we are regulated by the UK ICO as well as MHRA for our AI-based symptoms checker and are ISO27001 accredited. For more information, please see our accreditation page.